Responsible Gambling National Council on Problem Gambling

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Whilst federal, state and territory laws and regulations are often capable of being contravened by directors and other officers of licensees, recent regulatory action has been taken against corporate licensees only. Legislation prohibits bets being taken by a Corporate Bookmaker on the outcome of a lottery (that is, ‘synthetic lotteries’). The use of digital currencies (including cryptocurrency) for gambling purposes is not common in the jurisdiction and, in the case of online wagering and betting, was expressly prohibited following amendments to the Interactive Gambling Act in 2024. Are there any specific licensing or operational requirements for operators accepting digital currencies (including cryptocurrencies)? In addition, a number of Corporate Bookmakers have recently been required by AUSTRAC to appoint independent auditors to assess their AML/CTF compliance, with one subsequently entering into an enforceable undertaking with AUSTRAC.
Failure to comply with the AML/CTF Act, including by not maintaining a compliant AML/CTF Program, and not filing TTRs and/or SMRs (or filing them late), can result in large civil penalties and possible criminal exposure. By way of example, in Vic, where average revenue per gaming machine is greater than AUS $12,500 per month, the tax rate is 60.67%. State and territory taxes on gaming machine revenue are complicated and vary significantly. In the NT, Corporate Bookmakers (and betting exchange operators) are required to pay a sports bookmaking tax on all net revenue and also a Racing and Wagering Levy which, among things, is applied to gambling harm reduction measures. The state and/or territory taxes that apply to gambling products depend upon the relevant licence under which the product is being offered, the type of product and also the jurisdiction in which the product is offered.
AUSTRAC has also recently commenced the first prosecution of a prominent licensed club group for alleged breaches of the AML/CTF Act related to its operation of gaming machines. The introduction of the power for particular regulators to issue penalty infringement notices for certain gambling-related offences as an alternative to commencing court action has been a recent development in this jurisdiction. Although state and territory-based gambling regulators have historically shown a willingness to work cooperatively with licensees in relation to possible breaches of local laws (as a general comment, our observation is that regulator tolerance for non-compliance is reducing). State and territory licensees are expected to have appropriate controls in place to ensure that they comply with their licence obligations, including relevant laws and any conditions attaching to their licence. State and territory laws often also contain a range of offences in relation to unlawful gambling, which can include organising the unlawful event, as well as participating in it.
Various states (including NSW and Vic) have implemented harm minimisation measures to cap the number of gaming machine permits/licences on issue in certain lower socio-economic areas. An application for a Corporate Bookmaker Licence issued in the NT, or an application for an On-course Bookmaker Licence, typically takes between three and six months for approval and can be made at any time. The number of licences available are limited and there are typically only one per state and territory (except in the case of current casino licences held in each of Qld, NT and NSW, the two recently issued Vic keno licences, and potentially for new wagering licences) and the processes are very infrequent. The processes are generally quite extensive, and it can sometimes take up to 12 months or longer for state and territory gambling regulators to complete in relation to new applicants seeking major licences. Hotels and clubs hold a venue operator’s licence and a permit/licence to operate each gaming machine within the licensed premises. State and territory lotteries engage in pooling arrangements pursuant to what is known as ‘bloc agreements’, under which jackpots are pooled, making the customer offering more attractive. Retail operations are typically conducted using authorised agents and licensing distribution arrangements.
There is also a federal Goods & Services Tax of 10% payable on net revenue from gambling products; however, state and territory taxation rates sometimes take this into account, and it is offset against taxation payable to state and territory governments. In addition to the compulsory responsible gambling messages and warnings, it is an offence to advertise an inducement to open a betting account or to refer another person to open a betting account and, in some jurisdictions, to gamble or to gamble more frequently. Hotels and clubs are permitted to provide approved gaming machines in the licensed premises. In light of the serious issues highlighted in those processes, however, there has been a preparedness of federal and state and territory regulators to commence material proceedings and other materially adverse action against major licensees. In relation to wagering and betting, apart from the NT (where the licences expire in 2035) and WA (where Retail Wagering and betting is operated by the state), the expiry dates of current Retail Wagering Licences are also similarly long-dated and range between 2044 and 2100. The duration of major operator licences depends upon the legislative framework in the relevant state or territory and is subject to possible change upon a licence renewal or new licence being issued.
Using these powers, the federal government has enacted legislation regulating, amongst other things, interactive gambling, anti-money laundering and counter-terrorism financing (AML/CTF) and consumer and competition protections (also known as anti-trust matters in some other jurisdictions). “Was sceptical about an offshore casino at first, but the dual licence and the fact they have a real KYC process settled it for me. First crypto withdrawal came through in under ten minutes.” National Casino provides responsible gambling tools available directly from your account settings. National Casino does not hold an Australian licence – it is an offshore platform, which is the standard setup for online casinos available to Australian players.
Use a strong, unique password and enable 2FA (if available) during registration–this prevents most account takeovers before they happen. Confirm the cashier and account pages run on HTTPS and the site uses modern TLS (your browser should show a secure connection without warnings). That doesn’t make every offshore casino “approved” locally–so treat “AU-friendly” marketing as access, not an Australian licence. Mobile play runs cleanly on modern browsers, with taps registering accurately and no cluttered pop-ups blocking controls. Use the “New” and “Popular” filters to avoid low-traffic titles and stick with games that have stable payout performance and active player pools. The RGF Program helps lotteries plan, administer and maintain the tenets of responsible gambling throughout their organization.